Cancellation Policy

Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.

Cancellations can be processed through the My Bookings area or by contacting us at info@nilenesttours.com.

Refunds may be full, partial, or non-refundable based on the specific thresholds outlined for each tour.

Failure to show up for a booked tour may result in a forfeiture of the total payment.

Cancellation policies for group or multi-passenger bookings may differ. Please refer to the specific tour page for details.

In cases of force majeure or if the operator cancels a tour, customers will be informed of their options regarding refunds or rescheduling.

Requests for modifications to bookings should be made as soon as possible and are subject to availability and the operator's policies.

Refunds will be processed in the same currency used for the original payment, and any currency conversion will be handled by the customer's card issuer or payment gateway.