Refund Policy

Refund eligibility is governed by our Cancellation Policy and the specific terms outlined on each tour page.

Refunds will be processed through the original payment channel used for the booking.

Refund processing times may vary and typically fall within a generic range.

Partial refunds may be issued based on the cancellation terms specified for each tour.

Certain items or fees may be non-refundable, as detailed in our Cancellation Policy.

In the event of operator-initiated cancellations, customers will be informed of their refund options.

Any currency conversion related to refunds will be managed by the customer's card issuer.

In case of disputes or chargebacks, customers should contact us directly to resolve the issue.

For any questions regarding refunds, please reach out to us at info@nilenesttours.com.