1. Overview
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Cancellations can be processed through the My Bookings area or by contacting us at info@nilenesttours.com.
Refunds may be full, partial, or non-refundable, depending on the specific thresholds outlined on each tour page.
Customers who do not show up for their booked tour may forfeit their right to a refund.
Cancellation policies for group or multi-passenger bookings may differ and should be confirmed at the time of booking.
In cases of force majeure or operator-initiated cancellations, customers will be informed of their options.
Requests for modifications to bookings should be made through the My Bookings area or by contacting us.
Refunds will be processed in the original currency used for payment, and any applicable conversion will be handled by the customer's card issuer.
This cancellation policy applies to Nilenest Tours and all its associated services. For questions, contact us at info@nilenesttours.com